As a general rule in betting, once a bet has been 'struck' it cannot be cancelled.
We build in a number of confirmation steps on the Bet slip before a Bet is accepted. This gives our customers enough time to confirm all selections and stakes before committing to the Bet.
In very rare circumstances, it might be possible to replace the selection to correct the error. This depends on the bet that has been placed and in most cases, the bet will have to stand. Once a bet has been 'struck' it cannot be cancelled outright.
If you have placed a Bet incorrectly, it is important for you to contact our Customer Support team immediately after it has been placed and before the event has started so they can review it for you.