My deposit was declined. What should I do?


If a deposit is declined by your payment provider, in most instances this can be resolved easily. You could consider the following:

  • Are the payment details correct? You can review and amend your payment details on the Deposit page.

  • Are you entering the correct Card Security Number (CVV)? Your CVV is the last three digits on the signature strip on the back of your card.

  • For reasons beyond our control, some card issuers may block transactions to gaming companies. We would advise you to contact your card issuer in this instance.

If you have any further problems when making a deposit, please contact our Customer Support team and we can assist you further.

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